Hotel & Resort Training

We understand the importance of exceptional service in the hospitality industry. As experts in the field, we bring a wealth of knowledge and experience to ensure your hotel staff receives the finest training possible. Our comprehensive service training program goes beyond mere service training. We provide a holistic approach encompassing all aspects of personalized guest care, efficient operations, and impeccable attention to detail. By enrolling your staff in our training program, you can expect a transformative experience that will enhance their skills, boost their confidence, and ultimately create a lasting impression on your guests.

By choosing our training services, you are investing in the success of your hotel. We believe exceptional service is a critical differentiator in the competitive hospitality landscape, and our training program will empower your staff to deliver unforgettable experiences. This will increase customer satisfaction and positive reviews and ultimately drive your establishment's repeat business and revenue growth. 

Our team meticulously designed the curriculum to meet the specific needs of the modern hospitality industry. We cover a wide range of topics, including guest relations, concierge services, room and amenity preparation, event coordination, and protocol etiquette. Our expert trainers combine theoretical knowledge with practical hands-on exercises, ensuring your staff can gracefully and professionally handle any situation. We offer flexible training options tailored to your hotel's specific requirements, ensuring minimal disruption to your operations.

We pride ourselves on our track record of working with renowned hotels worldwide, and we are confident that our training program will exceed your expectations. Don't miss the opportunity to partner with us. Take your hotel's service standards to the next level. 

The International Butler Academy is proud to have trained the butler and service staff of the top luxury, 46-suite Qasr Al Sharq Hotel in Jeddah, Saudi Arabia. This Waldorf Astoria hotel is an actual palace, with meticulously opulent details adorning every corner. The hotel offers 24/7 features, including butler, valet, concierge, laundry, and pressing services, as well as exceptional in-room dining, spa treatments, and business services. This was one of its most extensive contracts for The International Butler Academy.

The International Butler Academy:

• Trained 300 staff members from various hotel departments,
• Trained the butler department staff,
• Had the butler staff practice their skills in case scenarios developed by The International Butler Academy to react to issues and problems professionally and discreetly,
• Assisted with setting up of the butler department, including hardware, software, and more,
• Assisted with the writing of various operating manuals,
• Assisted with the recruitment of different staff members,
• Reviewed and assessed the suites and service areas and, based on our experience, identified their deficiencies,
• Inspected kitchen facilities and operations, reviewed dining menus, and more,
• Inspected laundry facilities and operations,
• And much more.

At The International Butler Academy (TIBA), we believe that service is a lifelong commitment, not just a fleeting moment. As a partner, you can rely on our expertise, skilled professionals, and passion for service to deliver excellence throughout this and future years.

In times like these, understanding "true service" seems even more complex than ever. The International Butler Academy sees it as its obligation to connect with the needs and requirements of hotels and resorts worldwide that strive for service excellence. Answering questions and determining future tailored service visions, the International Butler Academy will create a warm, home-like feeling in all hotels and resorts that strive for it.

Through this partnership program, the International Butler Academy links exceptional Butler talent with the world's leading hotels and resorts. We train our hospitality butler students via our traditional approach, emphasizing the importance of superb service while equipping them with the fast-paced skills required in modern Hotels and Resorts. TIBA’s 25 years of experience in this field is the most significant advantage for our students and partners. This 25 years of expertise ensures a deep understanding of the true art of service, enabling graduates to meet the expectations of highly demanding traditional and modern clients.

Establishing a partnership between TIBA and your hotel or resort provides the following advantages:

• Certificate of Partnership with The International Butler Academy upon signing the partnership agreement.
• Internship positions fulfilled with TIBA graduates when required.
• Beneficial conditions for utilizing TIBA Recruitment services.
• Favorable terms for on-site training requirements.

American Express - FDC International Hotel Group Taiwan - Millionaire Fair - Amsterdam Diamond Center - Intercontinental Hotel Shanghai - PricewaterhouseCoopers - Shell - Axel Vervoordt - Sotheby's - Hyatt Regency Beijing - Bartender Network - Tommy Hilfiger Company - Burgerking - Many Embassies - Business Club Alliance - Villeroy & Boch - Langham Hotel Hong Kong - AVIC - LVMH - Challenger Organization - Shangri-La Hotel Chengdu - Walt Disney Studios - Yachtvision - Aegon - Waldorf Astoria Jeddah - Warner Brothers Studios - KPN - Citigroup - Starbucks - International Film Festival Cannes - Microsoft - and many others.