Ani Toliashvili

Dear prospective student, 

I am pleased to provide this reference letter for the International Butler Academy (TIBA), an institution that represents the highest standard of service excellence and professional training.

I have worked in the hospitality industry for over 17 years, primarily in the food and beverage departments of five-star hotels. I began my career as an hourly staff member in banquets and events, where I developed a deep passion for service. Over the years, I gained extensive international experience, including working in Qatar, adapting to new cultures, high standards, and professional expectations.

Throughout my career, my ambition was always to reach the highest level of service professionalism. Since 2014, my goal has been to study at the International Butler Academy, widely recognized as the pinnacle of service education. When I finally achieved this goal, it became one of the most valuable and transformative experiences of my professional life.

The training at TIBA was intensive, demanding, and exceptionally rewarding. It strengthened my confidence, discipline, and understanding of true service excellence. I had the privilege of learning directly from industry legends, including Mr. Wennekes, whose knowledge, standards, and leadership left a lasting impact on me. Although the program was challenging and required constant focus and resilience, it was worth every effort.

Graduating from TIBA gave me not only a diploma but also a deep understanding of high-level service, protocol, and professionalism. The experience has had a direct and positive influence on my career. Today, I run my own training programs in service culture and etiquette, where I proudly pass on the values, standards, and inspiration I gained during my time at TIBA.

I wholeheartedly recommend the International Butler Academy to anyone who is committed to excellence in service. TIBA offers more than education; it builds confidence, character, and a strong professional foundation for future opportunities.

Sincerely, Ani Toliashvili

Graduate of the International Butler Academy – March 2025

Georgia

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