Mr. Eman comes to us with a wealth of experience in the cruise and hospitality industry. As a trained and highly experienced butler, and as a specialist in operating and monitoring Luxury Boutique Hotels and River Cruise Hotel Operation, Mr. Eman is at our school responsible for introducing our students to the corporate world of butling, including that of the cruise, hotel & resort, as well as of the megayacht industry.
Mr. Eman was born in Jakarta, Indonesia. Later he became a Dutch citizen. He is married and has two children. Mr. Eman grew up in Düsseldorf in Germany, where he graduated from Hotel Management School. His passion is setting up training concepts and SOP's, and helping owners with business development, as well as training their staff. His career emphasis has always been to anticipate employers' and owners' needs, and meeting and exceeding their expectations in every way possible.
"At TIBA we change people’s lives. We motivate with one single goal; providing our students with the best professional training possible, and by doing so, offer them new and rewarding career opportunities. As Trainers, we are committed to the professional development of our students. We recognize that it is essential to enable continuous improvement. We ensure that all students continually engage in relevant activities, and are offered new opportunities throughout their careers. As far as our cruise line and hotel butler training are concerned, training on the job is part of our overall strategy of standardization and optimization of the competencies. People think that there is not much difference between cruise line services and that of hotels and resorts. The bottom line is a satisfied guest. Nevertheless, there are great differences in service procedures, service sequences, design, space, layout, and much more. Therefore I approach every situation and project differently to assure efficient and professional solutions."