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Our corporate clients include hotels &
resorts, management
consulting firms, outplacement firms, IT
firms, banks, insurance companies,
governments and more. In our seminars,
participants from entry-level college
graduates to senior executives learn the
importance of business etiquette and
protocol, and that social skills - or the
lack thereof - can make or break deals
and careers. |
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Manners as Business Intelligence
The International Butler
Academy is pleased to offer a number of
seminars. Our seminars fall into a variety
of categories. One theme that runs through all
of them is that we believe in taking a proactive
approach to keep our clients and employers
satisfied with our performance. We are
also involved with promotional activities.
Corporate
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A life-long head start
-
the gift of good
manners.
Business
and hiring decisions are often made over lunch or dinner. Are you
comfortable and at ease in such situations, someone to be trusted and
respected? How you relate to other guests, carry on a conversation, handle
your silverware, and even treat the wait staff, speaks volumes about you. Good
manners are good business.
These training modules are not available for
individual students but only for groups. |
A clear understanding that perfection is a
journey - not a destination - is balanced
with the appreciation that rules of
etiquette and protocol are a flexible
framework of common sense consideration for
others. This applies equally to the
boardroom and to the dining room, and even
on the golf course.
Who are our corporate clients? Here are some examples;
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Accenture -
Link
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American
Express
Link
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Amsterdam
Diamond Center -
Link
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Amsterdam
Polo Trophy -
Link
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Assegaff Consulting & Training -
Link
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Axel Vervoordt -
Link
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Bartender Network -
Link
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Business
Club Alliance -
Link
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Challenger Organization -
Link
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City Hall Edam Volendam -
Link
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Dutch Embassy in England -
Link
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Essent -
Link
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Gassan Diamonds -
Link
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Hof van Twente -
Link
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Yachtvision -
Link
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International Film Festival Belgium -
Link
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Jetsetters -
Link
-
Japanese Embassy in The Netherlands -
Link
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Kroymans Corporation -
Link
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Millionaire
Fair and Magazine -
Link
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Military -
Link
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Nederlandse Spoorwegen -
Link
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Oost Nederland Exclusief -
Link
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Price Waterhouse Coopers -
Link
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Prinses Beatrix Fonds -
Link
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Rai
Catering -
Link
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Sotheby's -
Link
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Tommy
Hilfiger Company -
Link
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US Embassy in The Netherlands -
Link
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Villeroy & Boch -
Link
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Walt Disney
Studios -
Link
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Warner Brothers Studios
-
Link
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Whatever your wish may be
Although most of our staff
have experience in several areas of service, the
various seminars are conducted by those persons
with expertise and experience in the particular
topic. If you are interested in having The
International Butler Academy put one or more of
our seminars on for you, please
contact us. We also
work with children of select clients, instilling
the life skills and benefits associated with
mannerly behavior. Please contact us and let us know your wish.
We will be pleased to put together a custom-made program for you.
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The International Butler Academy is committed to offering contemporary and
universally accepted protocol and etiquette programs in the highest
professional manner.
We
will work with a company's senior management to learn its needs for
protocol and etiquette training and to develop a corporate etiquette plan. We also work with professional organizations and clubs whose members share
a community of interest. A program is tailored for the organization's
needs. We also conduct follow-up interviews with the organization's
management or officials to assess the effectiveness of the training.
Below is a
sample Etiquette & Protocol training curriculum.
This
high-content, two-week interactive seminar was custom-designed to the
specific needs and interests of a corporate client, with special emphasis on
presenting a polished professional image.
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Business etiquette;
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First impressions
- lasting impressions
bungalow),
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Presenting a polished
professional image
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Dress for success
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First impressions
- lasting impressions
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Presenting a polished
professional image
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Dress for success
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How to make
others feel like a VIPs
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Impress clients
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Listening skills
- the real secret of success
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Body language -
nonverbal communication
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Effective
Correspondence
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Presence
and awareness
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How to make proper
introductions
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Five star customer
service
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Business cards
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Rank and status
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Effective gifts
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Telephone manners
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Present an
international image
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Communication
skills
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Hand shaking
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The ultimate
greeting
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Introducing
yourself and others
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Forms of address
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Eye contact
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Remembering
names
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Strategic do's
and don'ts
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What
to do with rudeness
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Total quality in
the business area
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Business
Travel
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Rehearsal
techniques
-
and much more...
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Dining
Skills;
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Extending
the invitation
-
Accepting
the invitation
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Silverware
confidence
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Setting the
table
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Selecting
wines
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Wine
tasting
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Guest and
Host duties
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Seating the
guests
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Guest of
honor duties
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Difficult
foods
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Tipping
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Body
language at the table
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Dealing
with accidents
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Multi-Course
dining
-
Formal vs.
Informal dining
-
Pitfalls to
avoid
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Toasting
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Receiving
lines
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Napkins
-
and much
more...
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The
Restaurant Meal;
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Choosing
the location
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Making the
reservation
-
Meeting
your guest/host
-
Seating the
guests
-
Menu
selections
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Drinking
before/during the meal
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Conversation
topics
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Doing
business at the meal
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Leaving
the table in the middle of a meal
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Paying
the bill
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Follow up
after the meal
-
and much
more...
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Image Consultants
Use the power of your
appearance and wardrobe as a business strategy. Your image speaks volumes
about you. Only you can control what it says.
-
Learn
the art of camouflage to maximize the best, minimize the
rest
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Use your personal presence to accentuate
your expertise & credentials
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Learn how colors and formality level
communicate your power
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Select appropriate casual business clothes
for more credibility
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Systemize a working wardrobe designed to
take you everywhere
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Whether you work in a casual or formal
atmosphere, your professionalism is
projected through your grooming habits,
wardrobe planning and attitude.
Studies have shown
that more than 60% of what is believed about us is based upon visual messages.
At
many Fortune 500 companies, top management take potential
front line employees to lunch or dinner to observe their
comfort level with executives, spouses, waiters and even the
various pieces of silverware. Like it or not, management
equates good manners with competence in business and poor
manners with incompetence.
We
also show you
how you can use your body language to:
-
Establish
greater trust and credibility
-
Enhance your
presentation skills
-
Improve your
relationship building skills
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"Hold
your ground" and win the respect of others
-
Indicate your
interest without "coming on too strong."
At
the conclusion of this seminar, participants will possess a clear
understanding of the importance of first impressions - know how to
practice proper business etiquette in different situations - and be fully
aware of the many advantages gained by applying these skills. Note
that these trainings are only available for groups and not for
individual students.
Whether promoting good dining skills to
corporate executives or teaching serving
skills to butlers, yacht stewards or
personal assistants, our goal is to provide
our students with the ability, attitude and
flair to present themselves with confidence
and style.
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