Executive Director and Chairman of The International Butler Academy

Many hotels and resorts from around the world have turned to The International Butler Academy for the recruitment and training of hotel butlers or for setting up of butler or service departments.

We are very proud that these clients choose to work with us and we are pleased that they find that our services render a large return on the initial investment.

 Yuval Geni from Israel - Graduate of The International Butler Academy


Fact!

96% of unhappy people never complain about discourtesy or poor service.  Yet up to 91% of these people make a point of not doing business with these businesses ever again. Moreover, 13% of these people tell at least 20 other people about the discourtesy or poor service they encountered.

Made to measure training

Act now and upgrade your service department - train, and at the same time motivate your staff to truly excel. We will be pleased to assist you. A basic yet high quality training takes five days. Depending on the client's wishes, we will customize a training curriculum for the property and staff. In case that a training of five days or more is required we will include a customized training manual for free. This is a huge value. As far as we know, no other training institution offers its clients such a valued service.

Soneva Six Senses Resort Maldives
Soneva Six Senses, Maldives

 Chairman Robert Wennekes with students
Oriental Royal, China		 Four Seasons Shanghai
Four Seasons, Shanghai, China		 Esperanza Cabo San Lucas Mexico
Esperanza, Mexico

We would appreciate the opportunity to discuss your wishes and our services in greater detail.  Whatever your wish, it will be our pleasure to assist and serve you. Please contact us and let's get started.

Who are our clients?  Here are some examples;

  • The Ritz Carlton - Barcelona, Spain
  • The Esperanza - Cabo San Lucas, Mexico
  • Harmonious Homes - Hangzhou, China
  • Hilton Hotels
  • Qasr Al Sharq, Saudi Arabia
  • Thalassa, Cyprus
  • Chateau Regency, Beijing, China
  • Hotel Plaza Athenee, Bangkok, Thailand
  • Le Meridien, Kuwait
  • Savoy Group
  • The Hotel Metropole, Monte Carlo
  • Forte Village Resort, Sardinia, Italy
  • Soneva, Six Sences, Maldives
  • Noble Garden, Shenzhen, China
  • Four Seasons in Shanghai, China
  • Nemacolin Resort & Spa, USA
  • Burj Al Arab Hotel, Dubai
  • St. Regis Hotel, Beijing, China
  • Oriental Royal, Hangzhou, China
  • Altamer Resort, Anguilla, West Indies
  • Queen Mary 2
  • Conrad Hotels
  • Palais de Chine, Taipei, Taiwan
  • And many more ...

Temporary Butler Service

Hospitality clients seeking ways to attract discerning customers to their hotels or resorts are offering butler service. Many prominent guests are used to having butler service at their residence and often seek a similar level of service when they travel. The International Butler Academy has professional, experienced butlers for hire for long but also short term projects anywhere in the world. Many of our butlers are multilingual and have the skills to support prominent guests and their delegations. Our butlers are experts in etiquette and protocol and can complement the services currently being provided by existing staff.
 
 

The International Butler Academy is extremely proud to have trained the service staff and have assisted with the opening phase of the top luxury, 46-all suite Qasr Al Sharq (Arabic for Palace of the Orient) hotel in Jeddah, Saudi Arabia.  This hotel is a true palace with meticulously opulent details adorning every corner. Till date this six-week contract is the longest contract we ever had with a client.