Many hotels and resorts from around the world have turned to The International Butler Academy for the recruitment and training of hotel butlers or for setting up of butler or service departments.

We are very proud that these clients choose to work with us and we are pleased that they find that our services render a large return on the initial investment.

Fact!

96% of unhappy people never complain about discourtesy. Yet up to 91% of these individuals make a point of not doing business with these businesses ever again.  Moreover, 13% of these people tell at least 20 other people about the discourtesy they encountered.  Upgrade your service department.  Train and motivate your staff to excel.

Who are our clients?  Here are some examples;

• The Ritz Carlton - Barcelona, Spain - Link
• The Esperanza - Cabo San Lucas, Mexico - Link
• Hilton Hotels - Link
• Qasr Al Sharq, Saudi Arabia - Link
• Thalassa, Cyprus - Link
• Chateau Regency, Beijing, China
• Hotel Plaza Athenee, Bangkok, Thailand - Link
• Le Meridien, Kuwait - Link
• Soneva, Six Sences Resort, Maldives - Link
• Noble Garden, Shenzhen, China
• Four Seasons Hotel in Shanghai, China - Link
• Nemacolin Resort & Spa, USA - Link
• Burj Al Arab Hotel, Dubai - Link
• St. Regis Hotel, Beijing, China - Link
• Oriental Royal, Hangzhou, China
• Altamer Resort, Anguilla, West Indies - Link
• Queen Mary 2 - Link
• Savoy Group - Link

Made to measure

A basic yet high quality training takes five days.  Depending on the client's wishes, we will customize a training curriculum for the property and staff.  In case that a training of seven days or more is required we will include a customized training manual for free.
 

The trainer requires time with the management to evaluate the service standards and style of the hotel, including its uniqueness. At that time the management will determine the "Magic Wish" of what they would like to accomplish with the training. A curriculum can or may therefore be developed on the spot.  Training and recruitment is always "made to measure".

We would appreciate the opportunity to discuss your wishes and our services in greater detail.  Whatever your wish, it will be our pleasure to assist and serve you.  Please contact us and let's get started.